OUR COMPLAINTS POLICY


Salford Women's Aid aims to provide a high-quality service to all service users and hopes that you will have no reason to complain. Although we are constantly striving for quality, occasionally we may fall short of the high standards you expect from us and we are keen to hear from anyone who believes we have fallen short.

You can provide your feedback by contacting us on the details below:

You can write to us at:

Salford Women's Aid/SIDASS,
Salford City Council,
1st Floor,
Unity House,
Swinton,
Manchester,
M27 5FJ.

Alternatively you can email us:  sidass@salford.gov.uk

You can request our full Complaints Policy & Procedure by writing or emailing us as detailed above.